Terms of Service

1. Acceptance of Terms

By accessing or using InnerAlpha's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our service.

1.1 Agreement to Terms

• These terms constitute a legally binding agreement between you and InnerAlpha
• Your use of the service indicates acceptance of these terms
• You must read and understand these terms before using our service

1.2 Updates to Terms

• We may modify these terms from time to time
• Material changes will be notified via email or app notification
• Continued use after changes constitutes acceptance of new terms
• If you disagree with changes, you must discontinue using the service

2. Description of Service

2.1 InnerAlpha Service

InnerAlpha provides an AI-powered dating coaching platform that:

• Analyzes conversation screenshots using artificial intelligence
• Provides personalized dating advice and response suggestions
• Offers educational content on dating psychology and communication
• Tracks user progress and provides insights on conversation improvement

2.2 Service Availability

• We strive to provide 24/7 service availability
• Scheduled maintenance may temporarily interrupt service
• We do not guarantee uninterrupted or error-free service
• Service features may vary based on your subscription plan

2.3 AI-Generated Content

• Our service uses AI to generate dating advice and suggestions
• AI-generated content is for informational purposes only
• Results may vary and are not guaranteed to be accurate or effective
• You are responsible for your own dating decisions and communications

3. Eligibility and Account Creation

3.1 Age Requirement

• You must be at least 18 years old to use InnerAlpha
• If you are under 18, you may not create an account or use our service
• We may request age verification documentation

3.2 Account Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the security of your account
• You must not share your account credentials with others
• You are liable for all activities that occur under your account

3.3 Account Verification

• We may verify your identity and account information
• Unverified accounts may have limited functionality
• False information may result in account suspension or termination

3.4 Prohibited Users

You may not use our service if you:

• Have been previously banned from InnerAlpha
• Are prohibited by law from using such services
• Are using the service for illegal or harmful purposes
• Have provided false or misleading information

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use InnerAlpha only for its intended purpose of improving dating communication skills. You will not:

• Use the service for harassment, stalking, or threatening behavior
• Upload content that violates others' privacy or consent
• Attempt to circumvent security measures or access restrictions
• Use automated tools or bots to access the service
• Reverse engineer or attempt to extract our AI models

4.2 Prohibited Content

You may not upload or share content that:

• Contains illegal, harmful, or explicit material
• Involves minors in any romantic or sexual context
• Violates intellectual property rights
• Contains personal information of others without consent
• Promotes hate speech, discrimination, or violence

4.3 Privacy and Consent

• Only upload conversations where you have consent from all parties
• Ensure uploaded content does not violate local privacy laws
• Remove or blur identifying information when possible
• Respect the privacy and dignity of others in your conversations

4.4 Reporting Violations

• Report suspected violations to support@inneralpha.ro
• We investigate all reports and take appropriate action
• False reports may result in account penalties

5. Content Guidelines

5.1 User-Generated Content

When you upload conversation screenshots or provide other content:

• You retain ownership of your original content
• You grant us a license to process and analyze your content
• We may use aggregated, anonymized data for service improvement
• You represent that you have the right to share the content

5.2 Content Moderation

• We use automated and manual systems to review content
• Inappropriate content will be removed and may result in account action
• We reserve the right to remove any content at our discretion
• Repeated violations may result in account termination

5.3 AI Analysis

• Uploaded conversations are analyzed by AI systems
• Analysis is automated and not reviewed by human staff
• Conversation data is deleted after analysis completion
• AI analysis is for educational and coaching purposes only

6. Subscription and Payment Terms

6.1 Subscription Plans

• We offer free and paid subscription tiers
• Features and usage limits vary by subscription level
• Subscription prices are displayed during signup
• All prices include applicable taxes where required

6.2 Payment Processing

• Payments are processed by third-party payment providers
• You authorize us to charge your selected payment method
• Payment information is securely stored by our payment processors
• You are responsible for keeping payment information current

6.3 Billing and Renewal

• Subscriptions automatically renew unless cancelled
• You will be charged at the beginning of each billing period
• We will notify you before processing renewal payments
• You can cancel auto-renewal in your account settings

6.4 Refunds and Cancellation

• Free trial periods can be cancelled without charge
• Refunds for paid subscriptions are considered case-by-case
• Cancellation takes effect at the end of the current billing period
• No refunds for partial usage of a billing period

6.5 Price Changes

• We may change subscription prices with 30 days notice
• Price changes apply to future billing periods only
• You may cancel if you disagree with price changes

7. Intellectual Property Rights

7.1 InnerAlpha's IP

• InnerAlpha owns all rights to our service, technology, and content
• This includes our AI models, algorithms, and training data
• Our trademarks, logos, and branding are protected intellectual property
• You may not copy, modify, or distribute our proprietary content

7.2 License to Use Service

• We grant you a limited, non-exclusive license to use our service
• This license is revocable and terminates when your account ends
• You may not sublicense or transfer your access rights
• Commercial use requires explicit written permission

7.3 User Content Rights

• You retain ownership of content you upload to our service
• You grant us permission to process your content for service provision
• We may use anonymized insights for research and improvement
• You must have rights to any content you upload

7.4 Copyright Infringement

• We respond to valid DMCA takedown notices
• Report copyright infringement to legal@inneralpha.ro
• Repeat infringers may have their accounts terminated

8. Disclaimers and Limitations

8.1 Service Disclaimers

InnerAlpha provides our service "as is" without warranties of any kind:

• We do not guarantee the accuracy of AI-generated advice
• Dating success depends on many factors beyond our service
• Our advice is educational and should not replace professional counseling
• We are not responsible for the outcomes of your dating activities

8.2 No Professional Advice

• InnerAlpha is not a licensed therapy or counseling service
• Our AI provides general guidance, not professional advice
• For serious relationship issues, consult qualified professionals
• We are not liable for decisions made based on our suggestions

8.3 Limitation of Liability

• Our liability is limited to the amount you paid for the service
• We are not liable for indirect, incidental, or consequential damages
• This includes damages from dating failures, embarrassment, or relationship issues
• Some jurisdictions may not allow these limitations

8.4 Third-Party Services

• We integrate with third-party services (payment processors, AI providers)
• We are not responsible for third-party service failures
• Third-party terms and privacy policies may apply

9. Termination

9.1 Termination by You

• You may delete your account at any time through account settings
• Cancellation of subscription stops future billing
• You retain access until the end of your current billing period
• Account deletion is permanent and cannot be undone

9.2 Termination by InnerAlpha

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Upload inappropriate or illegal content
• Engage in harmful or abusive behavior
• Fail to pay subscription fees
• Use the service in ways that harm our business or other users

9.3 Effects of Termination

• Your access to the service will be immediately revoked
• Your account data will be deleted according to our retention policy
• You remain liable for any outstanding fees
• Provisions of these terms may survive termination where applicable

10. Dispute Resolution

10.1 Governing Law

• These terms are governed by the laws of Romania
• Disputes will be resolved in Romanian courts
• International users may have additional rights under local law

10.2 Dispute Process

• Contact us first to resolve disputes informally
• We encourage good faith negotiation before legal action
• Many disputes can be resolved through customer support

10.3 Arbitration

• For certain disputes, arbitration may be required
• Arbitration rules and procedures will be specified separately
• Class action lawsuits may be waived where legally permissible

11. General Provisions

11.1 Entire Agreement

• These terms, along with our Privacy Policy, constitute the entire agreement
• They supersede any previous agreements or understandings
• Any modifications must be in writing and agreed upon by both parties

11.2 Severability

• If any provision is found invalid, the rest remains in effect
• Invalid provisions will be modified to be enforceable where possible

11.3 Assignment

• We may assign these terms in connection with business transfers
• You may not assign your rights without our written consent

11.4 Force Majeure

• We are not liable for delays caused by circumstances beyond our control
• This includes natural disasters, government actions, or technical failures

12. Contact Information

For questions about these Terms of Service:

We typically respond to legal inquiries within 5-7 business days.